Student Life
The University of Richmond, through the Office of Student Development, provides a variety of cocurricular and extracurricular programs and student-support services. These are designed to enrich the quality of the collegiate experience by creating an environment in which the student can grow intellectually, emotionally, physically, socially, and spiritually. The ultimate purpose of this environment is to help each student fulfill his or her potential.
The deans' offices for Richmond College and Westhampton College, the University's coordinate colleges, are focal points in student life matters. For the University, the offices are centers for closely knit smaller communities within the whole.
On a more personal level, a student may find the dean or staff member serving as a counselor, advisor, mentor, or collaborator. If questions remain after reading the Student Life section of this catalog, a dean's office usually can provide a more complete explanation or indicate where more information may be found. In all cases, the deans' offices are contact points to provide assistance. Each student is encouraged to make full use of these excellent resources.
Policies
The University of Richmond is governed by policy statements that guide individual members in their actions toward each other and toward the larger community. These policy statements support the University's educational mission while seeking to ensure that both individual and group rights are appropriately observed and maintained.
University Academic Honor Code Statute
The School of Arts and Sciences, the Jepson School of Leadership Studies, and the Robins School of Business each operate under the University Honor Code Statute. Cheating, plagiarism, lying, academic theft, disclosing honor council information, registration irregularity, and failure to report an Honor Code Statute violation are all considered breaches of the code. Any person who violates these standards shall be subject to disciplinary action ranging from reprimand up to and including expulsion from the University. Guilt or innocence will be determined and sanctions imposed, when necessary, according to established procedures, with procedural fairness observed and with appropriate appeal procedures available. The University Honor Code Statute is available from any dean's office.
University of Richmond Honor Councils
The University of Richmond Honor Councils provide information about the Honor System to new students and instructs them as to its meaning and operation. During new student orientation, students are given information about the honor system. Each student is required to pass a test to demonstrate an adequate knowledge of the honor system. The University of Richmond Honor Councils' policies and procedures are described in greater detail in the University's Undergraduate Student Handbook and online at www.student.richmond.edu/~urhc/.
Standards of Conduct
The University of Richmond considers cultivation of self-discipline and resolution of issues through process of reason to be of primary importance in the educational process and essential to the development of responsible citizens. All members of the University community have a responsibility to comply with local, state, and federal laws and with all published University policies and regulations. In a community of learning, individual or group conduct that is unlawful disrupts or interferes with the educational processes, causes destruction of property, or otherwise infringes upon the rights of others or of the University itself cannot be tolerated.
The trustees of the University of Richmond have authorized a policy statement on standards of conduct, penalties, and disciplinary procedures to guide the conduct of students and their guests. This statement sets forth those standards of conduct that the University of Richmond deems essential for fulfilling its educational mission. Any person who violates the standards of conduct and regulations of the University of Richmond shall be subject to disciplinary action and, if need be, legal action. Disciplinary action may range from reprimand/disciplinary warning up to and including dismissal or expulsion from the University. Sanctions will be imposed after proper determination has been made in accordance with established disciplinary procedures of the University, with fair procedures observed and with appropriate appeal procedures available, as outlined in the policy statement and any approved revisions thereof.
A copy of this policy statement and/or any officially approved revisions thereof is readily available in the residential college handbooks for each student who matriculates. All members of the University community should familiarize themselves with this policy statement and revisions and with any other official publications, handbooks, or announcements issued on occasion by the University of Richmond or by individual colleges and schools of the University.
Right of Privacy
Student academic and personnel records are administered under the procedures and requirements of the Family Educational Rights and Privacy Act of 1974 (P.L. 93-380), as amended. This act generally prohibits the unauthorized release of confidential information about individual students; however, directory information usually may be released. For more information, see Confidentiality or contact the Office of the University Registrar, located in Sarah Brunet Memorial Hall.
Alcoholic Beverages and Other Drugs
The legal age for the consumption and possession of beverage alcohol is 21 in the Commonwealth of Virginia; the law governs all sites within the Commonwealth and all persons including temporary visitors from other places. The University supports the laws of the Commonwealth and has policies to educate and regulate its campus constituencies regarding the consumption of alcohol. Similarly, statutes as well as University policies prohibit the possession, distribution, sale, or use of illegal drugs or narcotics, including marijuana and hallucinogens. Moreover, each person is responsible for his or her destructive, obstructive, or otherwise inappropriate behavior, whether under the influence of any substance or not. Persons in violation of the law are subject to prosecution by law enforcement agencies as well as disciplinary proceedings by the University.
Official University Communications
The University of Richmond uses e-mail as an official means of communication within the University. Examples include notification of financial aid, tuition bills, academic or disciplinary action, instructor feedback, and correspondence from University offices. Students are required to activate their @richmond.edu e-mail account and to check it regularly. Students are responsible for reading the content of University communications sent to their e-mail account. If students choose to forward their University emails to an external e-mail provider, they are responsible for ensuring that the external e-mail account remains active.
University Police
The University of Richmond Police Department, a nationally accredited police department, is committed to providing a safe and secure environment for our students, faculty, staff, and visitors. The University of Richmond Police Department provides 24-hour uniformed response to calls for service, provides routine and directed patrol activities, performs vehicular crash investigation, and investigates criminal offenses. Additionally, all police officers are Red Cross First Responder/CPR-certified. Uniformed security officers also assist with building security and other calls for service as needed. All crimes that occur on campus should be reported to the University Police in person or by calling 911, (804) 289-8911 or (804) 289-8715. More information about the police department, including crime statistics, can be found online at oncampus.richmond.edu/administration/police/.
Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act
The University of Richmond is committed to assisting all members of the University community in providing for their own safety and security. The annual security compliance document is available on the University of Richmond Web site at www.richmond.edu/administration/police. If you would like to receive a copy of the security report, which contains this information, you can stop by the University Police Department at Special Programs Building, #31 UR Drive, University of Richmond, VA 23173, or you can request that a copy be mailed to you by calling (804) 289-8722.
The Web site and booklet contain information regarding campus security and personal safety including topics such as crime prevention, University police law enforcement authority, crime reporting polices, disciplinary procedures and other matters of importance related to security on campus. They also contain information about crime statistics for the three previous calendar years concerning reported crimes that occurred on campus, in certain off-campus buildings or property owned or controlled by University of Richmond, and on public property within or immediately adjacent to and accessible from the campus.
This information is required by law and is provided by the University of Richmond Police Department.
Parking Services
The parking and traffic regulations of the University of Richmond are designed to best maintain an orderly flow of traffic on campus and to best use the existing parking facilities. To accomplish these goals, it is necessary for all motor vehicles, including motorcycles, golf carts, and mopeds owned or operated by faculty, staff, or students to be registered with Parking Services on an annual basis. All vehicles registered and operated on campus must be properly licensed and inspected for mechanical condition in accordance with the laws of the state in which the vehicle is registered for operation. All persons operating a vehicle on University grounds must possess a valid operator's license. Rules, regulations, and vehicle registration information can be found on the Parking Services Web site at richmond.edu/administration/police/parking. Parking lots are lighted and patrolled by the University Police Department.
Housing and Residence Life
On-campus housing for undergraduate students may be requested by contacting the Office of Undergraduate Student Housing. The University attempts to provide on-campus housing for full-time students who wish to be accommodated. No student is required to live on campus, and some choose to reside off campus in private homes or apartments. The University does not provide married student housing.
Residence hall rooms are available in several styles, including singles, doubles, triples, quads, and suites. Apartments are available for some upper-class students. First-year students are housed in traditional residence halls, which are primarily double rooms. Most residence halls have lounges and laundry areas.
Room reservation procedures are made available at appropriate times during the school year. In general, continuing students request rooms and roommates according to the procedures established by the Office of Undergraduate Student Housing. Incoming students complete a questionnaire. Using expressed lifestyle, mutual interests, and other criteria, the Office of Undergraduate Student Housing assigns rooms and roommates.
General supervision of the residence halls is provided by professional staff who are assisted by specially trained upper-class students. University policy is the framework under which all campus residences are governed.
Numerous educational and social programs are planned for residents by the residence life staffs of the colleges, the Residence Hall Association and the President's College Associates. These programs make the residence halls and apartments into living and learning environments that promote a sense of community and personal growth.
General Conditions
The Unified Agreement sets forth the specific terms and conditions applicable to residence hall rentals, meal plans, telecom services, and data services. Each student approved for housing receives an electronic copy of the Unified Agreement, which details the services provided to students, in conjunction with the room reservation procedures. Detailed information regarding residence life and housing is available in the college handbooks.
Activities
Because co-curricular activities are an important part of the campus experience, the University provides a broad range of events and opportunities to challenge student interests. The University offers opportunities for leadership and community service as well as for cultural, recreational, social, and spiritual interests. These activities, combined with academic pursuits, contribute to the formation of the well-rounded individual.
Arts and Cultural Events
The Modlin Center for the Arts presents more than 35 world-class performing arts events as part of the Modlin Great Performances Series, four main-stage productions presented by the University Players and Dancers, and another 22 music performances as part of the Department of Music's annual free concert series. Located throughout campus, University Museums presents more than 20 exhibitions of national and international art and artifacts as well as student work. In addition to arts events, the Jepson School of Leadership Studies, the WILL program, and many academic departments sponsor lecture series.
Student Life Services
Career Development Center
The Career Development Center (CDC), located on the ground level of Richmond Hall, recognizes and values diverse backgrounds and experiences, develops innovative approaches to connect students' academic and career goals, identifies and promotes opportunities, and facilitates a network of partnerships. The CDC provides comprehensive career services for students, based on the belief that career decision-making is a lifelong process integral to the University's educational objectives.
Career counselors provide individualized career counseling and help students develop systematic approaches to internship, job, or graduate school searches. Students have access to online assessment instruments to assist them in career decision-making. Programs, which often feature alumni and area employers, are presented throughout the year on job search strategies, mock interviews, connections between careers and majors, internships, transitions from student to work life, and other relevant topics. Career counselors also take students off campus to meet employers in various industries across the country.
The CDC houses a career resource library that contains a variety of print and multimedia materials. Using resources accessible through the CDC's Web site, students can access a flash presentation on all the services available to students, complete graduate and professional school catalogs, full-time job vacancies, and more than 5,000 internship listings on the award-winning Internship Exchange (UCAN). SpiderConnect allows students to sign up for on-campus recruiting events, search for job listings, and to upload their résumés for referrals to employers and internship sponsors. Students should visit the CDC Web site (cdc.richmond.edu) to view all available resources. A calendar of upcoming events is available in SpiderConnect.
The CDC also sponsors a number of career events throughout the year, including Major Questions, Major Answers; the Richmond Career Fair; the Government and Non-Profit Career EXPO; an externship program (shadowing of alumni); and Metrolink, an off-campus interviewing event held in New York City and Washington, D.C. The CDC also serves in an advisor capacity to the student program The Real World. In addition, more than 100 organizations visit campus each year to identify candidates for full-time jobs and internships.
Students are encouraged to visit the CDC in their first year to meet with a counselor to plan career development strategies. The CDC's vision is to partner with students to explore their passions, navigate challenges, and achieve their success.
Counseling and Psychological Services
Counseling and Psychological Services (CAPS) is staffed by counseling and clinical psychologists who are prepared to help students meet academic, personal, or emotional challenges while they are enrolled at the University. Services include short-term counseling and psychotherapy, assessment, crisis intervention, psychoeducational presentations, individual consultations, and referral services. CAPS services are free of charge and are confidential to the full extent allowed by law. CAPS is located at 201 Richmond Hall and is open from mid-August to mid-June, Monday-Friday 8:30-noon and 1-5 p.m. Contact CAPS at (804) 289-8119 or caps@richmond.edu. Visit the CAPS Web site (oncampus.richmond.edu/caps) for more information about CAPS services, links to anonymous online screening surveys, and a variety of other mental health information. CAPS is accredited by the International Association of Counseling Services, Inc.
Center for Civic Engagement
The Center for Civic Engagement (CCE) provides intellectual, experiential, and physical space for the coordination of community-based learning efforts in the Greater Richmond community. Through a rich array of programs that incorporate active service, study, research, and reflection, the CCE aims to help students, faculty, and community members work together to understand the factors that contribute to local, national, and global social and civic problems. Located in Tyler Haynes Commons, the CCE generates significant public conversations, original insights, and practical efforts toward the improvement of social conditions in Richmond and beyond.
Office of Common Ground
The Office of Common Ground works to support the University's commitment to inclusive diversity in a number of ways, including workshop planning and provision, programming that encourages analysis and understanding of differences, and partnering with student organizations, University departments, and units to support activities that promote inclusive community. Common Ground also offers confidential consultation on issues relating to diversity for students, staff, and faculty; serves as the access point for senior administration regarding diversity issues; and provides resources for information regarding diversity, organizational, cultural, and social change, including issues of race, gender, sexual orientation, ethnicity, social class, ability, and others.
Disability Accommodations
The University seeks to comply with all applicable federal, state, and local laws regarding the rights of individuals with disabilities. To facilitate such compliance, the vice president for student development serves as the University's disability coordinator. The University does not discriminate on the basis of disability in admission. Therefore, applicants are not required to provide information about their physical condition or disability status prior to admission. Individuals with disabilities are invited to contact the disability coordinator regarding any accommodations they may require in visiting the campus or upon matriculation. The University provides reasonable adjustments or accommodations in its academic programs as necessary for equal opportunity and participation for qualified students with disabilities.
International Students and Study Abroad
The Office of International Education, located in Puryear Hall, serves all students, undergraduate and graduate, in arts and sciences, business, leadership studies, continuing studies, and law. It offers advising on opportunities and procedures for study, internships, and work abroad; a wide variety of services for international students such as orientation, visas, work, health insurance, and taxes; and a broad range of cultural and social activities focused on cultures and countries around the world as well as cross-cultural issues.
Multicultural Affairs
The mission of the Office of Multicultural Affairs is to support the ongoing enrollment and retention of ethno-culturally and socio-culturally diverse American students and promote a campus climate that celebrates diversity. Working in collaboration with a variety of other offices and departments campus-wide, the Office of Multicultural Affairs develops, implements, and advocates for programs that are designed to enhance the overall personal development and growth of University students.
Student Health Center
The Student Health Center offers a comprehensive program in health education and health maintenance, as well as treatment for illness and injury. The health center staff includes board-certified family practice physicians and registered nurses. Services include acute care for illness and injury, general medical care, women's health, men's health, allergy shots, and immunizations. The telephone number is (804) 289-8064 and FAX is (804) 287-6466. Students and parents are encouraged to visit the Health Center's Web site for general information and timely messages: oncampus.richmond.edu/student_health, and the Health Center can be reached by e-mail at healthcenter@richmond.edu.
Rather than walking in without an appointment, students are encouraged to call and speak with a registered nurse about their concerns through the Dial-A-Nurse system, which can be reached at (804) 289-8700. After evaluating the history and symptoms of the illness, the nurse will advise the most appropriate treatment. If indicated after the Dial-A-Nurse evaluation, an appointment will be made. Appointments may be made for annual gynecological examinations, doctor-requested follow-up visits, allergy shots, immunizations, and PPD tests by calling (804) 289-8064.
Students living on campus are eligible for the services provided by the Student Health Center, as the cost of these services is included in the housing fee. Student Health Center privileges are available to off-campus students for a per-semester fee. The cost of prescription drugs, some laboratory tests, hospital emergency room treatment, hospitalization, x-rays, and referral off campus for consultation with medical specialists are not covered by any student fees. These costs will be billed separately by the provider.
The Student Health Center does not accept insurance assignments. This means that we will not bill a patient's insurance company. Any charges incurred at the time of visit will be billed through student accounts or may be paid by check, cash, or Spider Card. The patient will be provided with a medical encounter form itemizing all charges and containing all necessary information to submit for insurance reimbursement.
Information regarding hours of operation, descriptions of services, details of allergy shot procedure, billing and insurance questions, medical information, community facilities, medical referrals, and helpful links can be found on the Health Center's Web site.
Virginia law mandates that each student submit an immunization record and tuberculosis screening status prior to enrollment. In compliance with this requirement, the immunization record is included in the health history form provided to entering students and is to be returned to the Student Health Center.
All communications between student and health center staff are strictly confidential. Information will not be released from the Student Health Center without the patient's prior approval except in an emergency or by court order.
Campus Activities Board
Each week, the student-run Campus Activities Board presents a diverse selection of events planned for students. Such events include, but are not limited to, bands, movies, comedians, hypnotists, and karaoke.
Organizations
There are over 250 recognized student organizations, groups, and clubs. The list of organizations each year reflects changes in student interests. Academically oriented groups and chapters of national honor societies comprise about a quarter of the student organizations. These organizations, such as Phi Beta Kappa for students in the arts and sciences and Beta Gamma Sigma for business students, recognize exceptional academic achievement. Other organizations provide opportunities in academic disciplines for study, research or practice beyond the classroom. Each serves to unite students who have a common academic interest.
Some organizations represent the University in the community. These include the student newspaper and literary magazine, theatre productions, performing arts ensembles, the student-operated radio station, and numerous volunteer organizations.
Religious and spiritual life, coordinated through the Office of the Chaplaincy, offer a variety of opportunities for fellowship, study, service, worship, practice, and learning in small- and large-group settings.
The Greek social system comprises approximately 29 percent of the full-time undergraduate men and 46 percent of the full-time undergraduate women. There are six organizations for men and eight for women; all are nationally recognized. The men's organizations have their own lodges for social and recreational purposes while the women's use existing campus facilities. However, Greek system members live among other students in the campus residence halls and eat in the central Heilman Dining Center. In addition to their social activities, these organizations historically have organized and supported a broad range of community service projects.
Special interest organizations are yet another way for students to gather with others who have similar interests. In this context an individual might want to learn or sharpen skills in, for example, skiing. If there is no club in existence that meets the common interest of several students, they may follow established procedures to form one.
Intercollegiate Athletics
The University of Richmond is a proud member of the National Collegiate Athletic Association, the Atlantic 10 Conference, and the Colonial Athletic Association. All of the University's intercollegiate athletics sports are NCAA Division I, including Championship Division football. All teams participate in the Atlantic 10 Conference; the football team is a member of the Colonial Athletic Association. The intercollegiate athletics program offers nine sports for men and 10 for women. The men's teams include baseball, basketball, cross country, football, golf, soccer, tennis, and track (indoor and outdoor). The women's intercollegiate athletics teams compete in basketball, cross country, field hockey, golf, lacrosse, soccer, swimming, tennis, and track (indoor and outdoor).
Recreation and Wellness
The mission of the Department of Recreation and Wellness is to enhance the lives of its members by providing quality recreational and educational programs in an environment that promotes healthy lifestyles, academic productivity, and personal growth.
The Weinstein Center for Recreation and Wellness provides a comprehensive facility that includes a two-level fitness and wellness center, three-court gymnasium with an elevated walking and jogging track, two multipurpose rooms, pool, game room, and racquetball and squash courts, as well as locker room and sauna facilities. Participants will have the opportunity to experience a full range of cardio and strength equipment, in addition to a wellness resource center and computer lab. Outdoor playing fields and lighted basketball and sand volleyball courts are available for recreational use too. Thirteen tennis courts, a 400-meter track and cross country trails are also available for recreational use when not scheduled for intramurals, intercollegiate athletics, or special events.
The fitness and wellness program offers group exercise, indoor cycling, and other fitness instructional programs throughout the day. In addition, special screenings, assessments, and services are offered to address health and wellness topics. Services often include massage therapy, personal training, cholesterol screenings, blood pressure checks, and fitness assessments.
The intramural sports program offers a wide range of major and minor sports at a variety of skill levels. More than 25 sport clubs provide student leadership opportunities as well as competitive options for students who are not part of the varsity athletic program. The Natural High and Outdoor Adventure programs offer activities and trips throughout the year, often including whitewater tubing and rafting, camping, skiing, rock climbing and hiking.
For more information about recreation and wellness programs or the Weinstein Center, please visit oncampus.richmond.edu/student/affairs/recwell/ or call Member Services at (804) 289-8361.
Student Government
To as great an extent as possible, the University places the governance of students in the hands of students. The coordinate colleges and the schools of business and leadership studies each have their own elected student government association which responds to the needs and interests of its specific students. In addition, student representatives are chosen to sit and vote on certain committees of the Board of Trustees and of the faculty. Each college has its own honor council and its own judicial council composed entirely of students.
Dining Services
University of Richmond Dining Services is a multi-operation department consisting of dining locations, snack shops, and retail stores. The newly renovated E. Bruce Heilman Dining Center is a state-of-the-art facility overlooking Westhampton Lake that serves approximately 3,000 students and guests daily. A retail market is located off the main lobby and the upper level of the facility houses the Department of Food and Auxiliary Services and the campus post office.
The centrally located Tyler Haynes Commons (THC) houses Tyler's Grill, an eat-in or carry-out operation with a dining area that faces Westhampton Lake and gazebo. The campus smoothie bar, Freshens, and the Cellar, a late-night gathering space, are also located in THC. For late-night studying at Boatwright Library, gourmet coffee, hot drinks, and snacks are available at Eight Fifteen at Boatwright. Sodas, snacks, and grocery items also are available at the Dean's Den, located in the Whitehurst building near the Richmond Dean's office.
Meal Plans
All students living on campus, except those in University Forest Apartments, are required to participate in a meal plan. University Forest residents can waive meal plan participation, choose from any of the campus meal plans, or purchase a Spider Flex Plan of dining dollars designed for their convenience. An off-campus meal plan also is available for commuting students. Details of the various meal plan options, including the Spider Flex and off-campus plan, are available on the dining services Web site at dining.richmond.edu.
Meal Plan Selections and Policy of Change Requests
Students are provided the opportunity to make their meal plan selection via BannerWeb each fall and spring for the next semester. Deadlines by which this selection must be made are sent to students through a SpiderByte e-mail announcement and are posted on the dining services Web site. Once the selection is made, only one additional adjustment is permitted and must be made prior to the published deadlines, typically June 1 for the fall semester and November 1 for the spring semester. To initiate a change, the student must personally contact the One-Card Office. After the deadline, a change can be made only with the approval of the associate director of dining services and will incur a $50.00 processing fee. A student may be permitted to move between the appropriate meal plans, but no refunds will be issued. Any decrease in charges will automatically be credited to a University One-Card account for the student's use on campus. Increased charges will be due at the time of the change or will be billed.
Hours of Operation and Other Services
Students can find something to eat somewhere on campus whenever classes are in session, from 7:15 a.m. to midnight Monday through Thursday, Fridays from 7:15 a.m. until 1:00 a.m. and Saturday and Sunday from 10:30 a.m. until 1:00 a.m. Dining services maintains an up-to-date schedule of menus and operational hours for all campus locations on its Web page. Meal plans follow the undergraduate academic calendar, and service and hours may be limited during academic breaks and holidays.
Catering and a wide variety of additional services, including nutrition counseling and meals-to-go, are also available through University Dining Services. Additional information is available upon request or can be viewed at dining.richmond.edu.
Special Dietary Needs
With a registered dietician as a member of the University dining services team, every effort is made to support special dietary needs that are medically based. Medical documentation is required, and students with dietary restrictions or special needs are asked to make an appointment to see our nutrition professional. Students will be required to sign an informational release so that their situation can be discussed with their physician or medical professional as needed. In addition, dining services may require that students consult the University's physicians regarding their dietary requests.
The University does not have designated facilities to accommodate religion-based dietary needs on a daily basis. However, we do work closely with the campus ministry to provide kosher meals for Passover selections and carry-out meals during Ramadan. Please contact the associate director of dining services if you have questions regarding available services.
Bookstore
The University Bookstore carries textbooks for all courses scheduled for a given term at the University. A comprehensive selection of reference books and general reading materials is also available. The store offers academically priced software, computer and office supplies, greeting cards, gifts, clothing, and health and beauty aids. Services include UPS shipping, faxing, and photo developing. The bookstore's Web site is www.urspidershop.com.
Student Identification Number
In an effort to better protect the privacy of each member of the University of Richmond community, the University uses randomly generated ID numbers of each student, employee, faculty member, and alumnus/a.
A student will be assigned a University of Richmond ID number as the primary identification for University records when he/she enters the University. This eight-digit number will be printed on each student's One-Card (unless the student requests that it not be printed). This ID number also will be used in conjunction with a confidential PIN for students to register for classes and access their academic records through the Web using the University of Richmond's Student Information System (BannerWeb). A Social Security number will still be required to be on file with the University to fulfill IRS and federal reporting requirements.
Identification Card/One-Card
Each degree- or certificate-seeking student will be issued a picture identification card (One-Card) upon request. This card verifies that the holder is eligible to receive University library and certain other campus privileges. A campus ID is required for check cashing and access to athletic facilities and serves as your meal card if applicable. Neither the card nor its privileges is transferable.
All University students may sign up for the University's Spider Account, a declining balance program which allows students to access previously deposited funds via their University One-Card. The Spider Account allows students the ability to make purchases without carrying cash and can be used by all students at the bookstore, the Student Health Center, campus laundry facilities, most vending machines, and all campus dining locations. Students will be mailed information each semester regarding One-Card sign up. Complete information on the One-Card is available at oncampus.richmond.edu/student/life/one-card.
Written Complaints and Grievances
Students who wish to lodge a complaint or grievance pertaining to University policies, procedures or conditions may address their complaints in written form to the appropriate department head or official who oversees the area of concern. If in doubt as to whom to direct the complaint, the following officials may be contacted:
Academically related concerns:School of Arts and Sciences:
Dean of Richmond College (Men)
Dean of Westhampton College (Women)
Robins School of Business:
Dean of the Robins School of Business
Jepson School of Leadership Studies:
Dean of the Jepson School of Leadership Studies
Housing Concerns:
Director, Office of Undergraduate Student Housing
Financial Policy Concerns:
Vice President for Business and Finance
All other concerns:
Vice President for Student Development